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Our Capabilities

Small Company Attention, Large Company Capabilities

 

At AMERICAN WELDQUIP we bring together engineering, manufacturing and sales to help excel in our customer service efforts. Our tag line of SERVICE, QUALITY, and SOLUTIONS means something to every one of our employees.

From quick delivery, even on specials, to assessing our customers’ requirements and providing solutions to unique issues, we are committed to be there for you.

Customer Service

We pride ourselves on offering our customers highly responsive, competent and excellent customer service support. You, our customers, are the most important part of our business and the key to our continued success. We work tirelessly to ensure your complete satisfaction.  From providing you fast answers to any technical questions to the quickest delivery in the industry we are constantly seeking to improve our efforts to support our customers throughout the world.

Standard products are shipped within 24 hours. Most go out the same day depending on when we receive the order. Have a special torch or product request?  We can normally ship within 3 days. Can your current supplier do that!!

Engineering

Working with Sales and the customer our engineering team can design and provide solutions for custom torch configurations to meet your specific requirements. AMERICAN WELDQUIP utilizes state of the art 3D development software (SolidWorks) and equipment to ensure the utmost in product design and technology. Our commitment to continuous product improvement guarantees our customers are getting the most innovative, durable and high quality product possible.

Manufacturing

We take great pride in the fact that most of our products are manufactured in-house at our state-of-the-art manufacturing facility in Sharon Center, Ohio USA. Our flexibility allows us to design, engineer and manufacture special product with a fast turnaround time. Most special products ship within 3 days of an order. From precision CNC Swiss lathes, vertical mills and other CNC multi-spindle turning centers, AMERICAN WELDQUIP has made a huge investment in people and equipment. Our commitment is to preserving our reputation as a high quality manufacturer of MIG welding torches and components. We are always moving forward with the latest and the most advanced manufacturing technologies so that we can fully commit to providing the high quality standards our customers expect.

Quality Assurance

Everyone at AMERICAN WELDQUIP is responsible for quality. Our Quality Manual is our bible and is monitored 100%, every step of the way. With control of the manufacturing process, from each CNC machined part and consumables, to the final torch production, until it is shipped out the door insures that our customers have a trouble-free product. Our commitment to manufacture as much as possible in-house provides us more control over the manufacturing process and stricter Quality Control measures to insure a trouble free product. Our reputation has been built on our engineering capability and our commitment to quality.

Compliance’s

All AMERICAN WELDQUIP products are engineered to meet the RoHS (Restriction of Hazardous Substances), an environmental law which addresses the European Union directive 2002/95/EC. For further information on RoHS click here.  Currently, all our Semi-Automatic Torches conform to the essential requirements and provisions of the stated Council Directive(s) and Standard(s) for European Community (CE marked) products.               

 

Partnerships

AMERICAN WELDQUIP is pleased to announce our recent alliance with Dreyfus Global Trade, LLC. (DGT). DGT will be responsible for all aspects of international sales, marketing and technical assistance of AWQ product outside of the United States and Canada.

DGT is headquartered in New York City with a sales office in Miami Florida. The company has represented worldwide, on an exclusive basis, many recognized brands of equipment to major overseas industrial, automotive and welding markets. DTG has over 50 years of combined international export, sales and marketing and welding application expertise.

The new partnership between American Weldquip, Inc. and Dreyfus Global Trade, LLC will help to increase our global presence in the welding products market as well as provide our international customers with expanded sales and technical support.  

For more information about Dreyfus Global Trade, LLC please visit www.dreyfusglobal.com